Swimwear & Rashies Product Guarantee
Sandy Feet Australia is a trading name of Alcove Learning Pty Ltd (ABN 56 615 411 660). In this guarantee, "we", "us" and "our" mean Sandy Feet Australia.
We are so confident in the quality of our SunSafe swimwear that we back all our Swimsuits, Rashies, Bikinis, Swim Shorts, Board Shorts and Hats with a 12 month guarantee.
1. What is covered
If your item develops a defect in materials or workmanship within 12 months of the date of purchase, we will replace it or refund it, provided the care instructions have been followed.
2. What is not covered
- Damage caused by anything other than a defect in materials or workmanship.
- Damage caused by improper handling or storage, or by not following our care instructions.
- Normal wear and tear, including pilling and abrasion.
3. How to make a claim
Email us at info@sandyfeetaustralia.com within the 12 month guarantee period with your order number (or other proof of purchase) and a photo of the fault. We will send you a prepaid Australia Post return label, so it costs you nothing to send the item back. Please return it clean and dry. Once we have checked the item we will replace or refund it, and we cover the cost of sending any replacement to you.
Returns address: Sandy Feet Aust Returns, c/- Fastrack Fulfilment, Unit 1, 3 Slater Road, Ingleburn NSW 2565, Australia.
4. Your rights under the Australian Consumer Law
This guarantee is given in addition to your other rights and remedies under the law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
5. Contact us
Sandy Feet Australia
Alcove Learning Pty Ltd, ABN 56 615 411 660
41 Fairway Parade, Peregian Springs QLD 4573
Email: info@sandyfeetaustralia.com
Phone: 07 5315 8355
Last updated: 13 November 2026